Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit tax-related questions, or contact our support team. This may include:
- Personal identification information (name, email address, phone number)
- Tax-related documents and information you submit
- Communication history with our tax professionals
- Account credentials and preferences
2. How We Use Your Information
We use the information we collect to:
- Provide tax consultation services and answer your questions
- Process your requests and transactions
- Send you important updates about our services
- Improve our platform and user experience
- Comply with legal obligations and tax regulations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
5. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
- File a complaint with relevant authorities
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Ensure security and prevent fraud
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: